Privacy Policy
Last updated: July 2026
1. Introduction
Boontu Safaris ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Make a booking or inquiry through our website
- Subscribe to our newsletter
- Contact us via our contact form
- Submit a testimonial or review
This information may include: your name, email address, phone number, postal address, passport details, dietary requirements, medical conditions, and payment information.
Automatically Collected Information
When you visit our website, we automatically collect certain information including:
- IP address and browser type
- Pages visited and time spent on each page
- Referring URL and exit pages
- Device information (operating system, screen resolution)
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and manage your tour bookings and inquiries
- To communicate with you about your bookings
- To send you promotional materials and newsletters (with your consent)
- To improve our website and services
- To comply with legal obligations
- To protect against fraud and unauthorized transactions
4. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: To understand how visitors interact with our site
- Functional Cookies: To remember your preferences
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers (hotels, transport companies, guides) necessary to fulfill your booking
- Payment processors for transaction processing
- Legal authorities when required by law
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are retained for a minimum of 5 years for legal and accounting purposes.
7. Your Rights
Under Kenyan data protection law and the GDPR, you have the right to:
- Access your personal data held by us
- Rectify inaccurate or incomplete data
- Request deletion of your data (subject to legal requirements)
- Restrict or object to processing of your data
- Data portability
- Withdraw consent at any time
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption, secure servers, and restricted data access.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email: info@boontusafaris.com
Phone: +254 793 999 601
Address: View Park Towers, 15th Flr - Nairobi, Kenya